Introduction

energybills.online (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or contact us.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, phone number, email address)
• Account information (utility account numbers)
• Payment information (billing details)
• Usage data (electric consumption patterns)
• Communication records (phone calls, emails)

How We Use Your Information

We use your information to:

• Provide and manage electric services
• Process your enrollment and billing
• Communicate with you about your account
• Improve our services and customer experience
• Comply with legal obligations
• Send you service updates and promotional offers (with your consent)

Information Sharing

We do not sell your personal information. We may share your information with:

• Utility companies to facilitate service
• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your consent

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Request deletion of your information
• Opt-out of marketing communications
• File a complaint with regulatory authorities

Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us: